FAQ
STARLUMEN has established an outstanding reputation in the intelligent electric mobility sector. Backed by a suite of authoritative certifications and industry accolades, we demonstrate our unwavering commitment to quality, innovation, and sustainable development.
What is the frame structure and how strong is it?
It adopts a 4130 chromium-molybdenum alloy roll cage structure, which features high strength, light weight and strong impact resistance, meeting professional off-road and competition safety standards.
How is the brake system configured?
Both front and rear are equipped with 260mm drilled and ventilated hydraulic disc brakes + dual-piston calipers. They offer fast heat dissipation, strong braking force and linear response, ensuring safer braking during high-speed and high-intensity off-road riding.
What are the highlights of the safety configuration?
It is equipped with a four-point seatbelt with shoulder pads, high-strength racing half-shafts and a professional roll cage, providing all-round safety for high-intensity off-road and competition scenarios.
How long will the battery last? How long does it take to charge once?
The battery can support 800 full charge-discharge cycles and generally lasts 3–5 years. With a 10Ah charger, a full charge normally takes 4–6 hours.
It seems the starting speed is slow. What is the maximum speed?
The maximum speed is 6 km/h. It is deliberately designed to start slowly for safety reasons, to prevent injury caused by accidental operation.
Can it be taken on an airplane?
Normally, devices with a battery capacity within 10Ah can be taken on airplanes. You need to make a reservation and confirm with the airline in advance for the wheelchair. We recommend taking the airline’s reply as the final standard.
What are the height and weight requirements for children to ride this model?
14/12 Offroad 30ah: Suitable for teenagers aged 14-16 with a height of 150-165cm and a weight of 50-80kg. When riding, the forefoot can fully touch the ground, the rider can independently maintain the body balance, and there is no sense of difficulty in control.
What protective gear must children wear when riding?
A full set of children's dedicated off-road protective gear is a must, including: a full-face helmet (covering the head and face to prevent impact), knee and elbow protectors (with hard shells to prevent bumps and bruises), chest and back protectors (to protect the torso), high-top riding boots (to protect the ankles and prevent sprains), and non-slip riding gloves (to prevent abrasions and increase friction). Adult protective gear is prohibited (oversized gear hinders operation and provides inadequate protection).
Is the ground clearance and load capacity of this model suitable for children?
Ground clearance: 24cm, which meets the off-road adaptation requirements for teenagers (20-25cm), ensuring good control stability and no rollover risk.
Maximum load capacity: 100kg for all models, suitable for teenagers weighing 40-80kg. The body has no pressure in load-bearing, and there will be no control imbalance caused by the child's underweight.
