FAQ

STARLUMEN has established an outstanding reputation in the intelligent electric mobility sector. Backed by a suite of authoritative certifications and industry accolades, we demonstrate our unwavering commitment to quality, innovation, and sustainable development.

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FAQ

Find answers to some of the questions we get asked most often.

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Does the vehicle have certification?

Golf carts are off-road vehicles, so the entire vehicle does not require certification. In Europe and America, only components need eMark certification, and the components must meet the certification requirements.

Does the vehicle have CarPlay connectivity?

Yes, it can connect to your phone via Bluetooth.

Are the battery capacities interchangeable?

The 105Ah/155Ah/205Ah capacities are interchangeable.

After-sales service policy

The battery, motor, and charger are covered by a one-year warranty. Other components are not covered by the warranty. Repairs will be primarily conducted via video communication and on-site guidance, depending on the region.

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